Best practices for setting up your return station
To ensure a good experience for associates and customers, we recommend designating space (drawer or cabinet) for supplies.
Keep one pack of large and small poly bags at the counter where you accept returns.
Keep at least one tote near the counter for completed returns. Once filled move to the back room and swap for an empty tote.
If possible, label shelves where the supplies are.
If your store has an iPad, keep your iPad in an area that is out of customer reach. If possible, keep it in a locked but accessible cabinet or drawer.
For any supply overstock, we recommend keeping them in your backroom organized and labeled.